Faq's

We offer a wide range of fireplaces, including gas, electric, and eco-friendly options. Whether you're looking for a modern, traditional, or see-through fireplace, we have a variety of styles to suit your home.

Choosing the right fireplace depends on your space, heating needs, and design preferences. Our team is available to guide you through the selection process to find the perfect fit for your home.

Yes, many of our fireplaces are designed with energy efficiency in mind, helping to reduce your carbon footprint while providing effective heating for your home.

We currently partner with certified professionals to ensure safe and efficient installation of your fireplace. Please contact us for details and installation options available in your area.

Absolutely! We offer various customization options, including size, finish, and additional features, allowing you to create a fireplace that matches your personal style and home décor.

A direct vent gas fireplace draws air from outside and expels combustion gases back outside, making it a safe and efficient heating option for your home.

Yes, we have a selection of eco-friendly fireplaces, including bioethanol and electric models, which produce minimal emissions and are ideal for environmentally conscious homeowners.

Proper maintenance varies by fireplace type. We recommend scheduling annual inspections and cleanings to ensure optimal performance and safety. Refer to your fireplace’s user manual for specific care instructions.

All our fireplaces come with manufacturer warranties, typically ranging from 1 to 5 years. Specific warranty details can be found on individual product pages or by contacting our support team.

Our customer service team is available to assist you with any questions or concerns post-purchase. You can contact us through our website or via phone for additional support.